Source: Hospitality Skills Training Series, Front Desk Employee Guide (East Lansing, Mich. ... For example, if the procedure sections of the manual include job descriptions and job specifications, they may help a standards group in writing jobanbsp;...
Title | : | Front Office Procedures |
Author | : | Michael L. Kasavana, Richard M. Brooks |
Publisher | : | Educational Inst of the Amer Hotel - 1998 |
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