CUSTOMER ROMANCE

CUSTOMER ROMANCE

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CUSTOMER ROMANCE a€œA New Feel of Customer Servicea€ Is about creating love a€“ not just any love, but love that rewards. It is a book for business owners, leaders, managers or professionals who want to become darlings to all their customers. It is for the individual (or business) that intends to bring some sunshine into the lives of customers. This is a book about how a business can win the hearts (and pockets) of its customers in a long-lasting relationship. CUSTOMER ROMANCE is a staunch supporter of a relationship selling concept as against the transactional selling concept. This book advocates that no matter how much a business stands to lose in the short-run when it practices relationship building, in the long-run the relationship pays off. CUSTOMER ROMANCE debates that the most important ingredient in building a successful business is TRUST. However, trust is best established in a a€œromantica€ relationship not in a mere transaction.(Karl Albrecht, All That Matters) WalMart Customers feeling economic pressureWSJ.com; TMobile Leaves Customers feeling ... dailymotion.com; Auto repair shop leaves customers feeling dingeda€” miamiherald.com If an alien arriving on thisanbsp;...


Title:CUSTOMER ROMANCE
Author: J. N. HALM
Publisher:AuthorHouse - 2014-05-08
ISBN-13:

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