A Guide to Computer User Support

A Guide to Computer User Support

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Developed with the input of industry advisors, this book emphasizes problem-solving and communications skills in addition to technical coverage.See also computer user support; end user problems decision phase, 81, 106 information resources for, 336 investigation ... 96-99 project charter, 93a€”94 project management software, 103-104 prototyping software, 101a€”103 user support.

Title:A Guide to Computer User Support
Author: Fred Beisse
Publisher: - 1999

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